L3 Technical Support Engineer - Routing, Switching & Broadband Romania

L3 Technical Support Engineer - Routing, Switching & Broadband

Romania

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an
- first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Location: Bucharest, Romania

Have you ever used your smartphone, or Netflix, or cable TV, or Wi
Fi and wonder how the giants in communication industry like Amazon, Google, Facebook, Telefonica, Orange, Deutsche Telecom and more – sustain the
- speed networks that power our daily lives. Think you’ve got what it takes to support these networks and keep up with their demands or – even better – get ahead of their next challenge?  

Where you’ll work:

At Juniper, we strive to deliver network experiences that transform how people connect, work and live. We Power Connections, Empower Change, and we do that trough our core values Being Bold, Building Trust and Delivering Excellence.

The role is part of the global Juniper Technical Assistance Center (JTAC) organization. We are a diverse team of dedicated and highly skilled people who represent many nationalities, working in a dynamic and flexible organization, dedicated to delivering
-
- expected support for our customers.

If you are an experienced network engineer, have
- depth knowledge on networking protocols and love to troubleshoot, don’t hesitate and apply today!

What you’ll be doing:

Case Management:

Knowledge Base Management:

Contribute to technical documentation (White Papers, FAQs, Solutions, Knowledge Base) for internal and/or external use

Continual Improvements:

Suggest ways to improve the team performance and increase customer’s happiness. Work with various technical teams within Juniper Networks regarding new products and feature improvements for reliability, availability, and serviceability

What we’re looking for:

Preferred Qualifications:

Additional information:

Travel requirements for the position is expected to be less than 10%.

Juniper Networks is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success, and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

ABOUT JUNIPER NETWORKS

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best
- their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. . .

INCLUSION AND DIVERSITY AT JUNIPER

At Juniper Networks, we are committed to elevating talent by creating a
- based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U. S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.