Lead Consultant București

Lead Consultant
Bucureşti
București, București, Romania

Position Description

Reports to GWFM Implementation JOB RESPONSIBILITIES: Analysis & Consultation:• Implement the client’s solution using ADP’s Implementation Methodology and the ADP GWFM products. • Be the main point of contact for anything Integration related, for the client and for ADP project teams. • Perform workshops to gather information on the client's requirements. • Design and document the client's solution including business requirements, interface specifications and any other specifications required according to ADP's methodology and project scope. • Take ownership of issues & gaps between client requirement and ADP GWFM and work with other teams/streams/areas to resolve them. • Analysis activities in order to define the specifications for the effective construction of information systems, likely to meet the requirements of users Integration & Testing:• Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation. • Being able to support training delivery and when required update training manuals, preparing training systems and conducting training sessions. • Provide guidance in preparing test scripts to enable clients to adequately test the solution. • Support clients through the User Acceptance, Parallel Testing and Go-Live phases. • Responsible for achieving estimated days as per fixed price strategy. • Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation. • Ensure timely handover to client services following ADP handover methodology. Product Knowledge:• Possess the highest level of HR and time management knowledge and the necessary competencies to deliver the maximum value to ADP’s clients. • Maintain up to date knowledge of the GWFM Product, related news and any developments to the product. • Maintain up to date knowledge of the GWFM product. • Liaise with the Product Manager to provide feedback on the product to understand future product direction/ changes. • Provide assistance and liaise with the Product Manager & Project teams to propose and deploy new enhancements. Project Planning / Management Activities:• Minimize ADP’s exposure to risk while focusing on appropriate application of the GWFM product to maximize value to the client. • Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. Seek to act as a mentor and actively support fellow team members in an effort to develop their respective skills. • Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage / problems that may occur. • Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project. • Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, this can include informal
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- job training to facilitating formal training courses. • Demonstrate and apply knowledge of key implementation strategies such as the ADP implementation methodology. • Knowledge of support methodologies including usage of an Issue tracking process. • Keep clients blueprints, configuration worksheets, client specific configuration documentation and training material if any up to date. • Liaise with internal groups including GTS, Hosting, Client Services, Project Management and Product Management to ensure that client’s receive the highest levels of client service. • Provide
- sales support including analyzing and providing answer for tender documentation, performing demonstrations and attending any workshops where specialist knowledge of payroll is required. • Perform Quality Assurance reviews on blueprints and configuration of the client’s system. Other:• Performs other related duties as assigned. REQUIREMENTS:Education & Certification Requirements: Bachelor’s Degree. Bachelor’s degree in information systems, or Business Administration preferred (or equivalent in training and experience). Experience:• 2+ years progressive experience in a data integration or technical service role that is client facing and responsible for integrating multiple systems. • Must have system configuration knowledge /consulting skills. Languages:• English C1 Optional, but great to have):• German B2-C1• French B2-C1• Italian C1• Spanish C1 Skills & Abilities:• Professional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation. • Teamwork, work collaboratively with others to achieve group goals, working together to accomplish business results. • Excellent written and verbal communication skills. • Analytical thinking problem solving skills – work systematically and logically to resolve problems, address opportunities, or manage the situation at hand, identify causes, relationships and implications. • Consulting skills, understand business requirements and mapping to ensure consistency to ADP template, while minimizing risk to both client and ADP. • Methodologies - demonstrate knowledge and application of key methodologies employed by Implementation team and Project implementation methodology. • Ability to prioritize tasks and time management skills, ability to work across various projects, ability to lead a team of consultants to effectively implement a solution. • Ability to use tools such as Microsoft Excel, Word, Power
Point, Project and Visio to effectively update and maintain documentation / training / demonstrations. • Client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients. • Good business process knowledge of GWFM module being implemented. • Developing: Resolves Variety of Issues.