Level 2 Support Technician Bucharest

Level 2 Support Technician
Bucureşti
Bucharest, Bucharest, Romania

Job Description

• Responsible for HQ and remote sites IT rooms support - power, cooling, rack cabling

• Provide second level support for incoming requests and incident reports

• Manage
- site installation, repair, maintenance and test tasks, according to the internal procedures

• Assist in maintaining the computing equipment inventory

• Maintains relationships with third parties

• Diagnose, repair and/or follow up the service process for faulty equipment

• Completes and follows up all the documentation involved in daily activities

• University degree in related field (Computer Science considered an advantage)
• Basic understanding of LAN/WAN technologies
• Experience with personal computers, networking equipment, printers, data communications
• Team worker and proactive attitude
• Problem-solving skills, capability to manage small projects
• Can take ownership of the given tasks and pursue them to completion
• Good command in English
• Driver’s license B

Benefits

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical subscription
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings