Logistics / Order Fulfilment – Senior Process Associate – German – Hybrid Cluj-Napoca! Cluj-Napoca

Logistics / Order Fulfilment – Senior Process Associate – German – Hybrid Cluj-Napoca!
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125, 000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Logistics / Order Fulfilment – Senior Process Associate – German – Hybrid Cluj-Napoca!

Responsibilities

• Complete delivery processing for packed materials along with cancel/change as necessary to complete delivery. Monitor Post Goods Issue & Create Delivery for volume sales order

• Monitoring of
- order processing, reschedule follow up as necessary 

• Delivery Facilitation (i. e. , Resolve blocks in the delivery, Create Reservation, Allocate batches with restricted quality…etc. )

• Inter/Intra company Stock Transfer Order handling, Stock Replacement - 

• Transport Management - Plan, Prepare documents for transport, Freight Cost Management, Track & Trace 

• Import & Export management - Plan transport, Execute documents, Trade Control 

• Customs & Foreign Trade (C&FT) - To perform Trade control, core enablers 

Minimum qualifications 

• Bachelor's Degree (or High School Diploma/GED or Associate Degree) or qualification or any directly related experience to relevant Logistics/Order Fulfilment activities or customer service, ideally in a multinational environment

• Excellent Communication Skills (verbal and written)

• Microsoft Office proficiency, especially Excel

Preferred qualifications

• Preferable to have practical knowledge of SAP

• Listening, Attention to Detail, Data Entry, documentation, Multi-tasking

• Ability to work under pressure in a dynamic environment

• Ability to be
- active and to think “outside the box”

• Excellent proven interpersonal and teamwork skills

• Capable of resourceful problem solving

What can we offer?  

• Attractive salary;

• Stable job offers - employment contract

• Work in a multicultural and diverse environment with employees from over 30 countries

• Genpact supports professional trainings and great career development opportunities

• Free access to our
- winning learning platform 

• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts