Manager, Insights, Tools and Reporting
The Manager, Insights, Tools, and Reporting will lead a team of analysts and technical experts to deliver
- driven solutions and support our organization’s growth strategies. You will serve as a technical bridge to larger technology teams, facilitating seamless communication and collaboration. Moreover, you will take the lead on developing new
- scale tools to support various business needs, overseeing implementation to ensure successful integration and functionality into research production cycles. You will also ensure routine maintenance and upkeep of existing tools, systems, and infrastructure, coaching your team in effective
- solving to resolve issues that arise.
The successful candidate will oversee the scoping, development, and implementation of
- party application solutions, as applicable. Finally, oversee the technical operations roadmap within the Sustainable Fixed Income Operations Team to drive forward reliability and continual value of systems, tools and reports. The mandate of this role will support wider departmental goals such as improving the quality and ease at which we deliver a range of meaningful ESG products.
This role will operate in a dynamic environment within a
- growing and impactful global industry. The successful candidate will be accountable to maintain and enhance a portfolio of analytics and
- driven solutions including applications in Microsoft Power Platform suite (BI, Automate, Apps), Share
Point systems, Data Lake,
- system data connectors, and a variety of other data sources.
We are seeking a driven and entrepreneurial candidate with broad technology, operations and management experience to oversee the planning and execution of key
- related operational initiatives. The successful candidate is a natural problem solver who balances collaboration and
- making to achieve impact. Further, thrives in the face of ambiguity and is comfortable moving projects forward by actively removing barriers, defining next steps, and overseeing progress.
As an inspirational leader, you will be expected to motivate a team of direct reports, increase skills across the team, ensure stability and improve performance. The successful candidate should have the ability to rapidly synthesize complex information, lead group discussions and drive strategic alignment across multiple stakeholders to gain
- in.
Job Responsibilities
Oversight and direct management of a technical operations team based across Romania, Mumbai and Canada
Deliver a variety of technical mandates across the department, including always looking for ways to automate, speed up, simplify and improve quality
Oversee the maintenance of our current systems and tools, proactively taking action to mitigate foreseen risks and providing guidance to unblock technical barriers to keep initiatives moving
Manage integrations and APIs between a variety of systems and data sources
Identify sources of complexity across the business and recommend
- enabled solutions
Maintain SFI technical operations roadmap in collaboration with key stakeholders, documenting use cases and requirements to drive improvements and support scaling
Guide the creation and upkeep of technical procedure, data governance, system architecture and related documentation
Develop a robust set of KPIs and metrics to monitor team and technical effectiveness, seeking ways to elevate ways of working on the team to support scaling
Sustain a
- performance environment and maximize team engagement by coaching teams in investigating, analyzing, and resolving technical problems
Empower a culture of teamwork, collaboration, and unity to upkeep team engagement
Qualifications & Skills
5+ years of technical working knowledge through direct development or team oversight
3+ years of proven experience leading a technology operations team or similar, providing technical and people leadership on a
-
- day basis
Technologies: Microsoft Power Platform (BI, Automate, Apps), Asana, Python, SQL, LLMs, NLP and other automation capabilities are considered an asset
Knowledge of data modelling with familiarity and exposure to a broader set of digital and cloud technologies are considered an asset
Experience of bringing new ways of working into teams such as through Agile Development, Scrum and/or Continuous Delivery methods
Proven track record of leveraging data to scope, develop and lead
- functional initiatives of varying complexity that drive operational outcomes
Experience leading technical teams through digital transformation or automation initiatives
Resourceful in seeking out information to develop and implement solutions across the team
Strong organizational skills to effectively oversee and prioritize several concurrent projects across the team with a reasonable sense of urgency
Excellent English verbal, written, and interpersonal communication skills, including strong negotiation skillset to influence decisions across various levels of the organization
Performance-driven in providing outstanding service and exceeding service levels
Ability to thrive in an
- changing, scaling environment with continuous improvement mindset
Alignment with the culture and mission of Morningstar Sustainalytics
Holland
BV Morningstar Holland BV Legal Entity
Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate
- person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.
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