Master Data Specialist with German (FTC 6 months) Cluj-Napoca

Restore contracts with clients responsible for 80% of revenue in DACH countries (~420 clients), validate key master data (reconcile and clean types of services and their rates in the IM systems (SF, Ops systems and Oracle) with clients' legal documents).

Locate physical or scanned copies of the valid contracts; in the case of absence either contact clients for their copies (searching for clients contact details also could take an effort) or initiate a signature of a new document with the client.

Systems clean up: (i) ensuring that customer information settings are correct across the various system; ii) set a history of previous price increases.

Scan restored contracts to create a repository and database.

Collecting customer critical master data (42 items of customer metadata, i. e. indexation clause, contract duration, SLA etc. ) Identification of historical, non standard for IM requirements in the contracts.

Clean and reconcile clients Hierarchies across Sales
Force, Ops systems and Oracle in line with Lightspeed recommendations.

Eliminate many duplicated or obsolete accounts across the systems.

Develop solutions and procedures to avoid master data mistakes in the business as usual mode.

Analyse data integrity for the defined systems and identify problem areas, conduct audits and reviews of customer data to identify and rectify inaccuracies.

Provide expert solutions to intricate business problems, requiring a deep understanding of organisational objectives and data intricacies.

Conduct research to determine the best course of action to correct the data, interpret data and develop recommendations based on findings.

Engage with key stakeholders across various levels of the organisation to design and implementation of data quality initiatives.

Set up and analyse reports of data errors to provide ongoing appropriate
- departmental communication.

Provide support and expertise on customer
- related matters, acting as a liaison between data management and other business functions.

Degree in Business Administration, Accounting or Finance.

Good written and oral communication skills – English.

Good written and oral communication skills – German.

Quickly and positively adapts to change.

Understanding of data quality principles and best practices.

Detail-oriented with a high level of accuracy.

Proactive,
- oriented, demonstrates ownership, accountability.

Sound experience in a customer services environment or administrative background or analytical work environment.

Project participation experience.

Minimum of 2 years related functional customer master data experience.

2+ years of experience in data platform architecture, data engineering, cloud technologies, master data management and modern data practices.

Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

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Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing.

Embrace Flexibility: Experience the freedom of remote work, enabling a harmonious
- life balance.

Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

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