MS Automated Operations Engineer
Description
Join our Team
About this opportunity
As an 1st level Operations Telecommunication Engineer, you will be able to combine deep network knowledge with analytical,
- service, and organizational leadership to make sure our networks are running as smoothly as possible.
Responsibilities:
- up and/or escalation in line with the resolution objectives.
- localized customer complaints with maximum
-
- end autonomy ( e. g. call interruptions, degradation of voice quality, speed ratings and/or VMS pb, SMS, unreachable number, etc)
- up for incident handling
Key skills:
Perks:
We understand that your happiness and success go hand in hand. That's why we have a wide array of employee benefits and perks that not only cater to your needs but extend their warmth to your family. We are a workplace that embraces the value of
- life balance, where your personal life is revered and respected. Our innovative work environment is designed to be hybrid,
- friendly, and flexible, ensuring you have the freedom to thrive in both your professional and personal spheres.
Here are some of our benefits:
• 25 + vacation days and additional 2 days off per year for personal time;
• Flexy time and hybrid ways of working, with additional support for home office from the company;
• Medical subscription for you and your close family;
• Life and accidents insurance coverage;
• Flexible benefits monthly budget and 1000+ offers to choose from (gym, meal vouchers, travel, pension, retailers vouchers, personal development classes, gifts and many others);
• Short and long term variable pay plans available company wide;
• Other programs:
• rewards and recognition program to appreciate and be inspired by others;
• refer a friend and choose to work with those close to you;
• internal communities of CSR Volunteers and sports teams;
• Learning platforms and programs to develop your skills, as well as curated external content from various libraries.
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Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
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