National Contract Logistics Customer Solutions Manager
National Contract Logistics Customer Solutions Manager
Bucharest, Romania | Kontraktlogistik | Vollzeit | req124158
Your primary objective is to be successful in gaining + retaining customers by offering industry leading solutions. As a lead engineer you are a driving force in supporting the community with expertise and you are recognised subject matter expert in your area(s) of expertise. You will be working with internal + external stakeholders while focusing on the following key objectives:• To take the lead in major customer tender proposals, driving compelling logistics concepts. • To manage others in the development of successful customer solutions. • To drive innovation, introducing + implementing new concepts + technology while building on existing best practices. • To present solutions to the customer as key part of the tendering process. • To be the business partner for your management team when addressing solution queries from customers, as well as challenging the status quo + customers in a constructive way where needed. • To manage partnerships with key vendors to optimize costing +
- times. • To support the development of others in terms of skills + knowledge levels, assuring high standards of compliance.
Your Role This role involves developing solution models, assisting in the preparation of proposal documents, and providing conceptual facility layouts. The manager will collaborate with specialized functional groups for solution design and demonstrate creative
- solving abilities. Your Responsibilities
Operational / Tactical duties
- Leading complex customer tender response projects to define
-
- class solution options for the customer
Include expert knowledge of technology and equipment into the proposal - As a solution expert be a key partner to the customer
- Ability to lead customers through complex workshops identifying key challenge in the customer's supply chain and how they can be addressed with proposed solutions
- Drive value proposition of the solution offering and formulate new innovative models
- Lead other junior engineers during the tender process
- Lead customer response from a customer solutions perspective and be the main contact for the customer
- Lead complex implementations and optimization projects
- Mentor junior engineers to achieve their promotion goals
- Actively use and drive knowledge of changes/trends within the market that will impact logistics services
- Reviews work of others to take accountability of delivered solutions
- Define best practices in the area(s) of expertise
- Formulate future needs and requirements for the engineer team to continue to drive
-
- class solutions for the customer - Train other and trainers on engineering and market
- how
Leadership Responsibility
- An ability to delegate to others.
- Ability to work independently.
- Working under pressure to achieve tight deadlines.
- Foster collaboration and teamwork
- Ability to negotiate with customers and internal stakeholders.
- Ability to train others within the team in project management processes.
- To potentially manage other PM within the team or regionally.
Financial Responsibility
- Needs to be able to manage the change requests and there commercial impact.
- Deliver the project on time on budget.
- Understand when to invest in unbudgeted risk mitigation.
- Understand the impact of penalties if the project is late.
- Ensure payment milestones are met throughout the project.
Strategic Responsibility
- Develop self and others
- Comply to globally defined processes
Your Skills and Experiences - Master Degree in Supply Chain or Engineering;
- Minimum 10 years of experience in Contract Logistics, is mandatory;
- Project Management experience is an advantage;
- Analytical skills and problem solving
- Experience in Automotive will be preferred;
- Logistics and supply chain operational and solutions engineering management experience, is mandatory;
- Result-oriented person with strong ability to coordinate multiple projects at different stages;
- Fluent in English both written and spoken, is mandatory;
- Advanced level in MS Office pack tools usage, especially Excel, is mandatory.
- Auto
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