Ocean Agent (FCL & LCL)
Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Department.
KEY RESPONSIBILITIES:
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Files
Use Global Ocean Wok Flow Monitor on a daily basis and other reports and tools as available
Ensure documents are timely sent to customer or broker for customs purposes.
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in customer SOP.
Meet KPI standards in accordance with the Company’s procedures
Overseas communications, timely responses to emails and requests (internal and external)
Situations escalation to Management, when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Attend training classes when required. Complete mandatory training when required.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Knowledge:
Skills:
Behaviours:
Qualifications
Fii primul, care se va înregistra la oferta de muncă respectivă!
-
De ce să cauți de muncă pe Lucrezi.ro?
Alertă job![]()
În fiecare zi oferte noi de muncă ![]()
Puteți alege dintr-o gamă largă de locuri de muncă: Scopul nostru este de a oferi o gamă cât mai largă de opțiuni ![]()
Lasă să-ți fie trimise noile oferte prin e-mail ![]()
Fii primul care răspunde la noile oferte de muncă ![]()
Toate ofertele de muncă într-un singur loc (de la angajatori, agenții și alte portaluri) ![]()
Toate serviciile pentru persoanele aflate în căutarea unui loc de muncă sunt gratuite ![]()
Vă vom ajuta să găsiți un nou loc de muncă
