Order to Cash- Senior Process Associate- French-Hybrid Cluj Napoca! Cluj-Napoca

Order to Cash- Senior Process Associate- French-Hybrid Cluj Napoca!
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125, 000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

 

Inviting applications for the role of Order to Cash- Senior Process Associate- French-Hybrid Cluj Napoca!

1. Responsibilities

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.  

• Identify and resolve unidentified cash and lead end to end process of Cash applications.  

• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.  

• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.  

• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund 

2. Qualifications we seek in you!

2. 1. 1. Minimum Qualifications / Skills

• Bachelor degree in Finance or Commerce 

• Meaningful experience

• French language level min B2; English language level min B2.

2. 1. 2. Preferred Qualifications/ Skills

• Experience working with MS Excel 

• Oracle and SAP conversant is a plus