Pricing Agent (Bucharest Support Center)
Job Description
Perform Pricing Analyst duties for Ocean, Air & Road Cargo Pricing with Vision, leadership, energy, professionalism and support, in conjunction with the Pricing team leader.
Maintain adherence to Expeditors’ policies and procedures while displaying and communicating Expeditors’ goals and culture.
Major Duties and Responsibilities:
- Assess incoming pricing requests with all relevant information and documentation;
- Coordinate and review pricing received from branches and product teams in order to secure high quality and competitive submissions to the customers;
- Conduct final quality and proposal preparation before submission including sanity checks and benchmarking;
- Ensure all proposals are
- in into Expeditors system as per internal SOP, in addition to customer platform;
- Ensure systematic
- up on all outgoing quotes, and
- back recording into Expeditors system;
- Ensure all awarded quotes are properly handled and communicated for effective shipment execution and invoicing purposes;
- Manage deadlines set by customers;
- Keep in close contact with Account Owners in order to escalate any issue and/or seek support when needed;
- Support team leader on monthly reporting and review with account management Team;
- Support team leader in preparing and organizing quarterly quoting Activity reviews with customers;
- Build up strong relationship with all key internal stakeholders (such as branch pricing and product), in order to achieve smooth and efficient communication;
- Build up strong relationship with customers through quote
- up, via email, online messaging or phone conversation. ;
- Take initiatives within the team to propose improvements in process or communication
Qualifications
1 to 5 years related working experience in logistics;
Language: written and spoken English (advanced); any other language will be a plus;
Ability to manage multiple deadlines and projects, working well under pressure.
Knowledge and understanding of international logistics operations and pricing across multiple modes (in particular air, ocean & road);
Pro-active, strong organizational skills, detail oriented;
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Advanced computer skills (Excel, Word, Power Point and Outlook);
Strong customer service oriented attitude;
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