Proposal & Order Execution Specialist - Romania Business Centre
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Do you want to make a difference in the world and contribute to a sustainable future?
We believe we can develop the technology and gain the
- how to make that difference,
tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have
launched our ambition, Mission
Zero – enabling our customers to move towards zero emissions in
mining and cement.
We need your skills, curiosity and drive for change to fulfil our goal. Together, we enable our
customers to produce the materials needed for a better future.
Your responsibilities
Improves customer service quality translate customer requirements into proposals and orders.
Take ownership of the
-
- end process and communicate with all stakeholders.
Collaborates closely with the Customer Relations Representatives, colleagues in sales and specialists in other departments on questions relating to technical issues, products, services, pricing etc. during proposal and order execution.
Manages processes supporting that proposal and order handling is fulfilling our customers’ expectations (Response time/Quality/DIFOT) and increases customer engagement.
Build good relations with customers, Customer Relations Representatives and colleagues overseas.
Communicate, handle, and organize parts and service cases within the organization.
Translate customer requirements into proposals and orders.
Drive export control.
Contribute to
- team knowledge’s sharing of best practices.
Co-ordination with Purchase department or vendors directly for vendor offers.
Efficient way of doing Costing, Preparation of Techno Commercial proposal, Order release.
Ensuring quality & timeliness of proposal/Order deliverables.
Co-ordination with Engineering for product validation
Follow up on CRM opportunities in collaboration with sales managers and other stakeholders
Handles claims, minimizing potential negative impact towards our customer.
Follows-up on Overdue receivables.
We offer
A global network of supportive colleagues and growth opportunities
Fii primul, care se va înregistra la oferta de muncă respectivă!
-
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