Quality Analyst PT, Onboarding & Nesting Team (O&NT)
Description
The Global Solutions Risk and Compliance (GSRC) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Quality Analyst is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Key job responsibilities
Your job responsibilities as a Quality Analyst may include:• Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves
- utilization, productivity and quality as per defined targets. • Must be able to comprehend SOPs with minimal support and identify opportunities. • Identifies anomalies through audits (SOP defects, Process gaps etc. ). • Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale• Proposes solutions on quality/productivity and work on milestones with managers• Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner. • Prepares key insight trends and share reports on regular basis. • Provide feedbacks to the associates and close loop on audit observations. • Respond to stakeholders with guidance and flags any updates to Lead/Manager
Requirements
BASIC QUALIFICATIONS - Highschool Diploma- Proficiency with MS Excel, VBA, SQL and knowledge of Data Warehouse- Proficiency in English (B2+)- Proficiency in Portugese (B1+) PREFERRED QUALIFICATIONS- Knowledge of consumer product compliance processes and
- Experience in regulatory compliance management with government
- Experience as a quality auditor in retail chain management / FMCG company / Corporate
- Experience in designing and implementing custom reporting systems using automation
- Experience with data analysis in a variety of quantitative fields and experience building data and decision support
- Previous experience in Auditing and analyzing data for error trends
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