Quality Assurance Analyst with Polish and English (relocation to Romania required)
about-project :
- We are excited to announce a new project within Wipro Technologies, a leading brand in the industry with a strong and diverse history. We are currently looking for enthusiastic professionals experienced in the field of Quality Audit to support our new client, a
- known brand in the social media industry. This is a
- time,
- site role, providing you with the opportunity to work from our sustainable and modern office location in Bucharest, Romania.
responsibilities :
- Perform quality audits on internal and external specialists providing clients with advertising and sales support, as well as specialists working to bring prospective clients into the SMB's portfolio of advertisers;
- Be the first line of quality when auditing client interactions between Client Services, Strategic Sales, or Account Management;
- Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements;
- Work closely & hand in hand with other departments to respond immediately to relevant
- related needs; - Participate in internal quality calibrations led by process owners;
- Participate in the development of quality inspection standards and continuously optimize the process and system platform.
requirements-expected :
- Minimum 1+ years of experience in Quality audit, Quality management or with Quality Assurance Programs;
- Proficiency in English and Polish – at least B2 level;
- Excellent verbal & written communication & presentation skills;
- Ability to work in fast and evolving workflows with eye for detail;
- Ability to maintain calm while meeting strict deadlines;
- Comfortably in exercising quality standards in ambiguous scenarios;
- Computer fluency and understanding the necessity of a
- driven approach;
offered :
- The chance to work with Top Employer 2024 in Romania;
- Attractive compensation package with a diverse set of social benefits (Private Pension, Plan
Monthly Benefit budget, Medical insurance, Life insurance, Christmas bonus etc); - Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
- Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc;
- Child Birth Allowance;
- Sport events sponsorship for employees;
- Complex Record & recognition scheme ( both
- monetary and monetary options); - Monthly subscription @ Bookster - the first modern library for companies in Romania;
- Employee Referral Program with attractive incentive schemes;
- Extra annual leave days depending on the total length of working experience at Wipro;
- Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external trainings and certifications;
- Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects;
- Relocation assistance is offered to those who are not currently in Bucharest for a smooth transition;
benefits :
- sharing the costs of sports activities
- private medical care
- life insurance
- remote work opportunities
- flexible working time
- fruits
- retirement pension plan
- no dress code
- coffee / tea
- holiday funds
- redeployment package
- employee referral program
- Multisport Card
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