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R2H Process Lead with English
Short Description
Qualifications
- Valid experience of 1-2 years in HR domain
- Good verbal and written communication skills - English – minimum B2
- Demonstrate expertise in leading and managing both internal and external clients.
- Handle the complex problem raised by client and provide solution to problem.
- Handle employee requests according to the project deadlines
- Provide expected quality of deliverables.
- Interaction with Client daily via phone and email, work on resolving Talent acquisition related issues, cooperate with other delivery team members, and ensure that the documentation is up to date
- Ensure knowledge sharing with other team members and work in coordination with the team.
- Strong Analytical skills for the reporting.
- Team Management skills
- Positive team player
Job Responsibilities
- Responsible for timely and accurate processing of end to end Talent Acquisition activities (Manage candidate information, create requisition, candidate screening, interview scheduling, offer management, reporting, etc. )
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Organize knowledge sharing sessions both within the team and cross teams
- Collaborate with client team to understand process challenges, flows, etc.
- Works with designated stakeholders to gather and finalize commitments (process design, technology enhancements, process standardization, etc. )
- Develop process excellence in HR Operational activities (e. g. Manage candidate information, create requisition, candidate screening, interview scheduling, offer management, reporting, etc)
- Provide clarification of Talent Acquisition policies and procedures across teams
- Monitors progress toward reaching commitment thresholds and provides status reporting to core project management team
- Creates & update all required process documentation (process maps and procedures) within agreed timeframes on the defined support tool
- Maintains collaborative relationships with vendors and internal stakeholders.
- Handle regular communication with the Client counterparts and build relationship with them for the future delivery.
- Build the positive and supportive team culture and help team to improve efficiency.
- Contribute to team “Business As Usual” activities such as hiring, process improvement, service standardization, etc.
- Develop, mentor, and coach junior members.
- Handle client communication and reporting.
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