Remote Croatian-speaking Support Representative
Are you passionate about delivering excellent customer service? Cross Border Talents is looking for Croatian speakers to join our client's team located in Cluj-Napoca. This remote position offers the chance to provide outstanding support to customers while working on an exciting project for a renowned company.
Your Role:
- Handle customer inquiries in Croatian through various communication channels.
- Provide accurate and timely information about products and services.
- Resolve customer issues effectively, ensuring a positive experience.
- Maintain detailed records of customer interactions.
- Collaborate with your team to enhance the overall support experience.
What Were Looking For:
- Fluency in Croatian (C1/C2) and proficiency in English (B2).
- Valid residence permit for Romania or an EU member state passport.
- Prior experience in customer service is an advantage.
- Strong communication and
- solving skills. - Basic computer skills and familiarity with customer support tools.
- Availability to work in shifts.
If you're ready to take the next step in your career and join a supportive team, apply now!
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