Romania DA RMS Leader Bucharest

Romania DA RMS Leader
Bucureşti
Bucharest, Bucharest, Romania

Job Description

Job Purpose

Leads and directs RMS Field Operations at a country level. The  Delivery Leader is responsible for the overall fiscal and operational performance of field operations team, which includes Quality Control Tower (QCT Analyst ) Field Team Leaders, and Field Auditors.

Job Responsibilities:

• Lead and motivate the field organization to ensure the delivery of high quality, timely and validated data to clients, representative of the markets from which it is collected.
• Coach and develop leaders and associates to build a pipeline of talent to support future needs of the organization.
• Effectively partner with local, regional and global stakeholders to ensure alignment of the Operational and Business strategy.
• Ensure field team leaders have adequate resources to meet business requirements for their assigned area.
• Plan and direct field operations to ensure the delivery of validated data to clients in a timely and efficient manner.
• Provide fiscal planning, budgeting and overall financial management for the Collection Team in the markets.
• Drive productivity to achieve optimal organizational efficiency and meet plan commitments.
• Collaborate with the Operations leader in determining and executing the Operations strategy for the market to meet the needs of the business.
• Recruit/Build a strong team of resources with diverse capabilities to achieve business needs and a
  - performing work environment continuously optimizing resource allocation, organization design and reporting models to deliver the business plan.
• Ensure the continuous delivery of quality and performance excellence in field collection operations.
• Ensure the evaluation of organizational performance via performance improvement programs and regular operating reviews.
• Partner with Global Enablement teams to ensure the implementation and maintenance of standards and governance.
• Play a leading role in developing and mentoring
  - performance individuals capable of assuming roles of increasing responsibility within and across the organization.
• Lead and empower local  Field Team Leaders in the effective management of resources, business strategy and planning.
• Establish and maintain effective channels of communication, promoting a culture of collaboration and integration for
  -
  - end delivery of services in Input Operations.
• Ensure compliance with all applicable personnel and business practices, standards and regulations.
• Coordinate with IO COE Leader on all operational support activities provided by the IO COE.

Scope:

• Budget Responsibility: Yes, 1 M - 4 M 
• Number of employees managed: 6-11
• Number of third party employees (contractors/outsourced) directly (budget)/indirectly (line management) managed: Yes

Role Requirements: 

• Minimum 8 years of experience, with 4 years in a leadership level position within Nielsen Operations or comparable business.
• Multi-functional business experience leading, dynamic organizations, including strong team leadership experience.
• Experience developing and implementing strategic business plans and new organizational designs; demonstrated capability to balance short term focus with long term planning to deliver business objectives.
• Experience managing budgets in a complex business environment.
• Experience managing operations outsourcing/off shoring initiatives.
• Ability to generate respect and trust from employees and external constituencies; capable of energizing and empowering a diverse,
  - cultural operation.
• Working knowledge of RMS products in order to relate to client requirements.
• Excellent interpersonal, communications, public speaking, and presentation skills.
• Willingness to travel within and outside home market.
• Experience with operational transformation programs.
• Technology knowledge and innovative mindset.
• Comfortable operating in environments of uncertainty due to transformation and changes.