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Romanian-Speaking Help Desk Agent | Sofia | Relocation + Bonus Included
Are you a problem solver with a passion for customer service? We are hiring a Romanian-Speaking Support Agent in Sofia to join a global company known for its outstanding customer engagement services. You'll be working on an exciting project for a major international client in the tobacco industry, providing
- notch support to Romanian-speaking customers. If you're looking for a rewarding role in a dynamic, diverse company, this is your chance!
Main Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Assist with product questions, technical issues, and order tracking.
- Manage complaints and provide timely resolutions.
- Keep customer records updated and collaborate with the team.
Your Profile:
- Native Romanian speaker with C1-level English.
- Prior experience is an advantage but not required.
- Willing to move to Sofia and start ASAP.
- EU citizenship or valid residence card.
What We Offer You:
- Relocation package to help you settle in Sofia.
- Competitive salary with a 1000 BGN signing bonus.
- Comprehensive paid training to ensure your success.
- Health and dental insurance coverage for you and your family.
- Life insurance for additional security.
- Monthly transport/internet allowance of 50 BGN net.
- Extra compensation for night shifts (if applicable).
- Special bonuses for major life events like marriage or the birth of a child (500 BGN).
- Multisport Card (co-financed by the company) for fitness and wellbeing.
- Discounts on various products and services.
This on-site role in Sofia begins on November 25th, with working hours Monday to Friday (8:00 a. m. – 10:00 p. m. ) and weekends (10:00 a. m. – 6:00 p. m. ).
Be part of a team that values your contributions and offers continuous career development opportunities. Apply now!
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