Romanian-Speaking Support Advisor | Sofia | Relocation & Bonus Offered
Step into the world of customer service with a global industry leader! We are looking for a Romanian-Speaking Client Support Representative to join our team in Sofia. This is your chance to work with a top multinational company known for its innovative solutions and strong partnerships with global brands, including a prestigious client in the tobacco sector. If you enjoy
- solving and are passionate about delivering exceptional customer service, this role offers you a fantastic opportunity to grow and thrive in a
- paced environment.
Key Responsibilities:
- Assist customers via phone, email, and chat with product inquiries and order management.
- Troubleshoot and resolve technical issues efficiently.
- Handle complaints professionally and aim for high customer satisfaction.
- Maintain accurate customer records and work with
- functional teams.
Ideal Candidate Profile:
- Native Romanian speaker with strong English skills (C1).
- Experience is helpful but not required.
- Available to relocate to Sofia and start as soon as possible.
- EU citizenship or valid residence card.
What We Offer:
- Relocation support to help with your move to Sofia.
- Competitive salary with a 1000 BGN signing bonus.
- Paid training to fully prepare you for the role.
- Comprehensive health and dental insurance.
- Life insurance for added protection.
- Monthly transportation/internet allowance of 50 BGN net.
- Night shift bonuses (if applicable).
- Special bonuses for life events like marriage or the birth of a child (500 BGN).
- Multisport Card for fitness and wellbeing (co-financed by the company).
- Discounts on a variety of goods and services.
Work with a company that values its employees and offers continuous growth opportunities. This is an on-site role in Sofia starting on November 25th, with shifts from Monday to Friday (8:00 a. m. – 10:00 p. m. ) and weekends (10:00 a. m. – 6:00 p. m. ).
Apply now and start your career journey with us!
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