Salesforce CRM Business Process Expert and Architect (Sales Cloud)
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Your challenge
• Business-IT Liaison: Translate business needs into technical requirements.
• Business Process Management: Analyze and optimize sales processes, oversee the established platform architecture and performance.
• Solution Design: Develop and approve designs, prepare user journeys, review user stories.
• Sprint Planning and Maintenance: Lead sprint planning, reviews, demos, user acceptance testing (UAT) and ensure system maintenance.
• Data Management and Reporting: Ensure data integrity and develop sales performance reports.
• Compliance and Governance: Adhere to company policies and industry regulations.
• User Support and Training: Provide ongoing support and training to users, ensuring effective utilization and
- friendliness.
• SAP S/4HANA Experience: Utilize expertise in SAP S/4HANA, particularly the Lead2Cash/SD module.
Your Profile
• 5+ years in Salesforce administration and development with a focus on Sales Cloud.
• Salesforce Certified Administrator, Sales Cloud Consultant, App Builder, Developer.
• Experience with other Salesforce products (e. g. , Service Cloud, Marketing Cloud) is a plus.
• SAP S/4HANA Proficiency: In-depth knowledge of the SAP S/4HANA Lead2Cash/SD module, with proven experience as a Key User and business process expert in configuring and optimizing these modules.
• Proficient in Apex, Visualforce, Lightning Web Components, Database Design, and Salesforce integrations
• Salesforce Architect Skills: Sharing and Visibility Architect, Development Lifecycle and Deployment Architect, Data Architect.
• Strong understanding of sales processes and CRM best practices.
• Experience in Salesforce Project Management with strong analytical and communicational skills.
• Ability to work in cross functional teams.
Our Offer
You can expect a modern working environment with a high degree of creative freedom. In addition, we offer a wide range of attractive social benefits, a comprehensive training programme and an open and innovative team that is looking forward to meeting you.
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