Senior Business Analyst
This role supports technology maintenance and changes covering the work of the Research and Methodology department (R&M). The scope of the role covers R&M technology in relation to several key areas such as business process improvements, product and methodological enhancements,
- driven upgrades, and error/bug fixing. The role implies among others ownership over business process technology requirements, backlog management for R&M technology development requests, change requests, and errors, coordination of user acceptance tests implemented by R&M, as well as liaising with business and technology stakeholders in the context of technology development and ensuring transparency and communication between the two.
Responsibilities
Owns R&M business process requirements for technology development:
Writes, collects, and/or coordinates the collection of business requirements for technology development concerning R&M processes (requirements will be based on continuous improvement activities covering the work of R&M teams and/or product and methodological maintenance and development), ensures business process requirements are written in the proper format for technology use, coordinates the business requirements backlog, ensures management for change requests.
Actively engages with business stakeholders to understand potential areas in need of improvement that can be mitigated through technology and proposes potential requirements through the appropriate processes.
Liaises with business and technology stakeholders in the context of technology development and ensures transparency and communication between the two.
Coordinates user acceptance tests for technology development impacting
R&M business processes.
Asses
- R&M
- driven developments that concern platforms used by R&M and evaluates any impact on R&M processes.
Acts as a point of contact within R&M for key research platforms.
Supports business representatives in understanding the functionalities of key research platforms.
Coordinates with other relevant stakeholders and, when applicable, subject to consultation with and approval from R&M leadership, ensures alignment on business requirements with them.
Ensures R&M’s oversight of research platform errors and bugs affecting R&M business processes and supports business and technology stakeholders in the resolution process.
Ensures support for R&M Operations on processes covering the maintenance of product or methodological structures within research platforms.
Required skills
Good understanding of data technology and related development processes: general overview of software development stages, user stories, key stakeholders, agile vs. waterfall methodologies, distinction between
- end and
- end, interplay between platform functionalities, data synchronization processes etc.
Ability to understand, explain, and summarize business processes for technology stakeholders using the appropriate business and technical vernacular, as well as to explaintechnology developments to business representatives.
3+ years experience in writing business requirements for software development.
3+ years experience in participating/coordinating user acceptance tests.
Excellent time management skills, ability to
- prioritize their own tasks, and capacity to deal with multiple strict deadlines.
Advanced
Office skills: Excel, Power Point, Share
Point
Thrives in a dynamic environment and rapidly adjusts to changes.
Excellent soft skills (presentation skills, communication, networking, negotiation)
English business proficiency
Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate
- person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.
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