Senior Technical Operations Engineer
Are you ready to dive deep into the latest cloud technologies, and be part of a
- performing operations team? If you’re an EU resident with a passion for cloud computing, strong interpersonal skills, and a desire to learn, this is your time to shine! Translate your industry knowledge into
- scale success with a tech leader.
Customers rely on Oracle Cloud Infrastructure (OCI) to power their business as they tackle some of the world’s biggest challenges. We’re looking for a Senior Technical Operations Engineer to support OCI’s sovereign realms in the EU. Join a team of dynamic,
- on operations engineers and make your mark on the future of technology.
Career Level - IC3
Support OCI’s sovereign realms. You’ll be part of a dynamic team with a broad knowledge of how Oracle’s cloud platform works. You’ll partner with customer support, service owners, and engineering teams around the globe to ensure
- quality service for customers across the EU. Note - this role is not a Monday to Friday core hours role – it will involve working a 24/7 shift rotation, including nights, weekends and public holidays. (See “Shift Format” section, later in this document).
- cut alerts and troubleshoot through the use of runbooks
We also use…
Requirements
- critical environment (Operations, Technical Support, NOC etc)
- cut and manual alarms following runbooks
What we’ll offer you
Shift Format:
This role is not a Monday to Friday core hours role. This will involve working a 24/7 shift rotation, including nights, weekends and public holidays.
The role involves working 5 days a week (40 hours), including one weekend day per shift. You will be assigned to a shift rotas of either (1) Sunday to Thursday or (2) Tuesday to Saturday. There are three rotating shifts – early, late and night.
On-call or overtime is not generally expected in this role, but you may be required to have
- call or overtime duties occasionally, based on business needs.
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