Service Delivery Manager (4)
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
SCOPE:
The mission of the role is to evangelize the adoption of the Global Service Management Processes (Incident, Problem, and Change) within the
- wide footprint.
The role will be focused on governing the IT Service Management Processes, working with all stakeholders around the world, and ensuring the continuous improvements of the workflows and ways of working. The role will work with a variety of stakeholders from multiple technical domains such as networks, cloud infrastructure, ITSM Tools, monitoring tools, and business applications.
Main responsibilities:
- quality service to end users and ensure Service Delivery processes are in place to meet business needs.
Requirements:
Experience:
Technical knowledge / Certifications:
Fii primul, care se va înregistra la oferta de muncă respectivă!
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