ServiceNow Technical Manager | Deloitte Technology Delivery Center Bucharest

ServiceNow Technical Manager | Deloitte Technology Delivery Center
Bucureşti
Bucharest, Bucharest, Romania

Description

& Requirements Who we are looking for

Bachelor's Degree in Software Engineering, Information Systems, or equivalent; 

5+ years of experience in Service
Now development;

Service
Now implementation experience in large complex environments is required;

Experience in designing and maintaining Service
Now applications and components;

Understanding Service
Now architecture and best practices;

Strong expertise in Service
Now Integration Hub and experience with REST, SOAP, and JSON;

Proficiency in Java
Script and Service
Now scripting;

Experience with software collaboration tools such as Jira, Rally, etc.  

Service
Now recommended certification(s) CSA, CAD, CIS;

Proven
- solving and analytical abilities;

Excellent communication and collaboration skills;

Capability to coordinate large teams;

Previous experience in Service
Now Architect/Solution Design roles;

Sales experience is a plus.  

Your future role

Lead Service
Now mixed teams across geographies to ensure project success;

Interact with clients on a regular basis through
-
- face meetings, video/teleconferences and email to understand client's processes and business problems;

Working with Global and European clients to identify industry lead practices and implement them in engagements;

Work with clients to define epics and with technical leads to break them down in user stories.  

Developing across the Service
Now stack (e. g. Mobile, Portal, Workspace)

Develop integrations leveraging
-
- point interfaces, Web
Services (REST/SOAP),
- based transfers;

Implement and maintain different Service
Now modules and
- party integrations;

Provide insight and expertise into the Service
Now configurations and custom application development;

Responsible for unit testing and
-
- end testing of the technical development and fix related defects until final deployment across
- production and production environments;

Create the technical documentation, technical design documentation, build/configuration documentation and release notes;

Lead Proof of Concepts to develop new assets and capabilities.

What we offer

 Fast-paced working environment within geographically distributed teams;

 Greenfield projects! Opportunity to design innovative, modern solutions;

 Exposure to a wide variety of
- edge technologies and frameworks;

 Possibility to get involved in innovation initiatives with other Member Firms;

 Trainings! We encourage you to attend as many as possible and conduct some to help your colleagues grow while developing your skills.  

About Deloitte Deloitte Technology Delivery Center provides IT technology services to Deloitte Member Firm clients across Europe, the US, the Middle East and Africa. We are part of a strongly integrated global network of Deloitte Delivery Centers. Our methods, breadth and depth in capabilities, and experienced teams uniquely position us to deliver solutions, services and projects that traditionally would have been completed onshore. We have expertise in multiple capabilities across Business Operations (Systems Delivery & Modernization, Cloud & Engineering, Operations Transformation), Customer & Marketing (Marketing & Commerce, Digital Customer, Digital Foundry & Operations), Enterprise Tech & Performance (SAP, Service
Now, Anaplan), Human Capital (HR Transformation, Organizational Transformation), and Strategy, Analytics and M&A (Data Modernization & Analytics, AI Insights and Engagement).

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