Social and Digital Strategist
Who We Are
At Kyndryl, we design, build, manage and modernize the
- critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Maintains an overview of digital activities landing in UKI's priority accounts, including paid and organic efforts, web developments, and coordination of various programs such as Top influencers and Digital support for Sales led campaigns.
For Social marketing:
Communicates the corporate image or products through social media networks and tools. Monitors Kyndryl's online communities and presence. Makes initial responses to inquiries, complaints, comments and other contacts generated through social media and coordinates escalations or further communications; analyzes responses to social media activities and makes recommendations. Represents the Kyndryl message to online communities, media, analysts and the general public at large. Maintains and builds relationships with social network influencers to create marketing opportunities and drive favorable “buzz” and coverage. .
Build the social media strategy and plan to elevate Kyndryl UKI’s reputation through customer stories and local Kyndryl’s subject matter expects.
Plan, coordinate and execute Linked
In posts
for Kyndryl UKI leadership team and SMEs
for customer moments,
market driven Kyndryl moments [Pride, Ramadan, local celebrations, local events, etc. ] working closely with corporate affairs team on the ground.
Work close to Global Team
to identify and promote assets produced on social media.
To land social media campaigns in the UKI
to measure posts engagement / results and adapt the plan if necessary
to leverage their social editorial calendar and integrate with the market driven calendar.
Drive Local Enablement:
Identify Kyndryl SMEs to be Local Social Business Ambassadors
Prepare and give Social Media training to local Leadership team and local employees to create Social Eminence then work with them to promote their content.
For Web/Digital Marketing
Coordinates with the global Web teams to optimize the digital experience for UKI customers – including localization with local relevant content, designing personalization and interaction elements etc.
For Paid Media:
Coordinates with the global Paid media teams to optimize the paid media investments for the UKI market, including evaluation of effectiveness and cost of various media outlets and recommendations of best alternatives for increasing Kyndryl's visibility, brand awareness and sales growth.
Y our Future at Kyndryl
Kyndryl has a global footprint, which means that as a
Social and Digital Strategist at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else.
Who You Are
- focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Experience
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it
- handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With
-
-
- art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your
- being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our
- wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million
- profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
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