Software Support Engineer
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About the Role:
We are seeking to hire a Software Support Engineer with minimum 2-3 years of experience to lead and enhance Wiley's Research platform support and development efforts. As a Support Engineer, you will take a proactive role in maintaining the health of the production system and provide
- level support and troubleshooting for complex technical issues.
You will collaborate with
- functional teams, mentor junior members, and drive continuous improvement in the support processes.
How you will make an impact:
Ops, and Service teams to ensure seamless support.
What we look for:
- based enterprise applications.
Now, Dynatrace, Kibana/Elasticsearch, or any programming language.
- thinking skills with a keen attention to detail.
- quality results.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world’s most important challenges. We are advocates of advancement, empowering
- seekers to transform today’s biggest obstacles into tomorrow’s brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers’ steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
When applying, please attach your resume/CV to be considered.
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