Support Architect (m/f/d) Bucharest

Support Architect (m/f/d)
Bucureşti
Bucharest, Bucharest, Romania

As a support architect you are working with customers as trusted advisor and guide them in defining the best solution for their request and provide proactively improvement suggestions for solution efficiency as well as product feature evolution. This includes providing
- escalation support, solution guidance for escalated situations, proactive measures for incident reduction and change management standardization in accordance with compliance requirements.

You will be diligent about ensuring best practice, and pragmatic about ensuring that our customer ‘s success is maintained. This position typically works under limited supervision and direction. You will regularly exercise discretionary
- making to shape this role as you see fit.

YOUR RESPONSIBILITIES

Requirements

Benefits

Our employee benefits package includes a gym membership, generous 27 days of paid time off, a flexible work and time environment, access to internal and external training opportunities, thoughtful anniversary and birthday gifts, the option to select equipment according to personal preference, and a dedicated work phone.

We prioritize your
- being and professional development.