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Support Specialist with German language skills
Who we are:
Open-minded intellectuals who embrace emerging technologies on our mission to create innovative Software Engineering Solutions that will impact millions of users around the world.
We are looking for:
We’re seeking a Support Specialist fluent in German, adept at performing under pressure in both German and English. Key skills include analyzing and resolving client issues, applying effective
- solving techniques, and redirecting problems to the appropriate resource. If you have strong language skills and excel in providing timely resolutions, apply now!
What you will do:
Providing initial remote technical software & hardware support to clients by phone/mail/ticketing tool.
What you must have:
Ability to perform under pressure in German and English language; Analyzing problems/situations, understanding problem impact on client business; Applying problem solving techniques; Responding to client queries, providing timely resolutions to client issues; Redirecting problems to appropriate resource.
What's in it for you:
Extended compensation and benefits package Continuous learning opportunities to enhance your professional and soft skills A great working environment with people who put their heart, mind, and soul into everything they do and understand the importance of team spirit
We really welcome
- minded and committed people:
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