Systems Engineer Hosting Bucharest

Systems Engineer Hosting
Bucureşti
Bucharest, Bucharest, Romania

Description

The Cloud & Data Center Operations Engineer will be a member of the Global Hosting Services (GHS) Cloud and Data Center Operations team and come to the organization having extensive server hosting and operations experience. The role holder will be a Subject Matter Expert (SME) for all hosting related activities including Windows and Linux Operating Systems, VMWare virtualization, Azure, AWS and GCP cloud services.  

Provides technical leadership and is responsible for the operational aspects of the platforms within the Global Hosting Service. Installation, operations, support, strategy and security hardening coordination of the OS both on premise and in the CSP. The role will also involve mentoring and training a team around the technology and processes to deliver a 24/7/365 service that meets the published SLA.  

The Cloud & Data Center Operations Engineer will also interface with the varied Firm (Pw
C) teams that rely on the service and as such, he/she will come to the role already having excellent customer service and communication skills.  

The Global Hosting Service provides and operates highly available 24/7 servers, Iaas and Paa
S across 3
- premise hosting centers in Germany, Singapore, USA and Cloud Service Providers(Microsoft Azure Cloud, Amazon Web Service and Google Cloud Platform).  

Basic Qualifications/Preferred Skills & Knowledge 

● Responsible for ensuring the GHS operations & platform are performing in line with published SLA 

● Responsible for the consistent strategy, configuration and ongoing OS compliance of all operating systems 

● Responsible for operating system hardening in compliance with global security requirements

● Participation on configuration baselines and security templates development and deployment 

● Manage a life cycle of the operating system platform 

● Work with OS vendor and other Infrastructure Ops teams on critical matters related to operating systems such as support, licensing and security incidents 

● Overseeing workstream deliverables, including regular reporting, capacity, availability and regular SOPs reviews and updates 

● Leading team and any related outsourced functions, prioritizing work, ensuring that tickets are handled as per SLA 

● Where applicable participate in the GHS certification efforts (ISO27001, SOC-2 etc) and ensure day to day compliance with all processes and procedures 

● Work with other GHS Ops teams to ensure that IT Disaster Recovery plan is
-
- date and tested annually 

● Working with project teams, TDAs and the applications teams 

implementing new operating systems standards 

● Providing inputs for annual budget and tracking actuals vs. budget 

● Identifying automation opportunities and driving continuous 

improvements 

● Participation in 24/7
- call coverage 

Job Requirements – Knowledge, Skills, and Abilities 

● 5 years of experience in enterprise hosting environment 

● Significant hands on experience in both MS Azure and AWS cloud environments ● Excellent communication skills, analytical ability, strong judgment and leadership skills, and the ability to work effectively with Leadership and team members, having a holistic view on IT infrastructure.  

● Knowledge in server OS and virtualization platforms (VMware, Hyper-V)

● ITIL certification is a plus 

● Experience in delivering
- border global services and working in virtual teams is a plus