Technical Authority Expert Bucharest

Technical Authority Expert
Bucureşti
Bucharest, Bucharest, Romania

Description

Join our Team

About this opportunity:

We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of
- driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain.

What you will do:

- Develop, maintain, and enhance
- based solutions, conducting
- depth troubleshooting as necessary.

- Drive recovery processes improvement.

- Offer your technical expertise to our domain support and automated operations team.

- Aid our automation and analytics team with your detailed domain knowledge.

- Construct and polish automated Service Delivery methodologies.

- Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair.

The skills you bring:

- Ericsson Operations Engine - Mode Of Operations.

- Overall understanding of Automation? .

- Troubleshooting skills.

- Network Performance.

- E2E Customer Experience.

- Network Virtualization.

- Problem management.

- Telecom Domain.

- Ericsson Customer Experience Assurance (CEA) Competence.

- Incident management.

- MS TOP.

- Customer Experience Improvement.

- Service Request Fulfilment (OMS).

- System Administration.

- Data Security.

We offer you competitive benefits:

Contract type: full time;

25 vacation days/year;

Medical & life insurance;

Career plan mentoring;

Referral bonuses for recommending your friends to work at Ericsson;

Flexible benefits from your favorite brands available on flexible benefits portal;

Gym subscription (available in flex benefits together with a series of other options);

Internal learning platform to develop your knowledge, skills, and proficiencies & curated external content -- articles, videos, courses, podcasts, and books from external libraries such as Skillsoft, Pluralsight, Big Think, Ed
X, TED Talks, Khan Academy, You
Tube, and the open web itself (learning platform
- enabled);

In case of travel, daily allowance, transport, and accommodation will be paid by the company.

Part of an active community via Brand Ambassadors, CSR Activities, Sports Teams.

Get Matched

Job Insights

Based on previously hired candidates

Popular Skills of Previous Hires

Job titles of previous hires

Technical Expert

Technical Authority Expert

Authority Expert

Technical Authority Specialist

Previous hires also worked at

Vodafone India

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