Technical Customer Support Representative with Spanish Bucharest

Technical Customer Support Representative with Spanish
Bucureşti
Bucharest, Bucharest, Romania

Within your role, you will:

• Advise and assist customers to resolve the technical and
  - technical situations raised/ encountered by them;
• Provide support and assistance in using products and services;
• Take, register & solve notifications or complaints;
• Update the database with all the details about each customer interaction;
• Participate in testing/launching/implementing new working products or tools.

What will make you successful for the role:

• A C1 level of Spanish Language (both written & spoken);
• A B2 level of English (both written & spoken);
• At least 6 months of experience in a technical support role;
• Knowledge about how a PC/ Android device works and a passion for gaming;
• Curiosity, always looking for solutions
• Attention to detail and “willing-to-help” attitude;
• Excellent computer skills.

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers;
• The opportunity to work in a
  - cultural environment;
• Private medical insurance;
• Everything you want to read from Bookster;
• Learning programs for your development;
• Wellness activities for your wellbeing.