Technical Support Consultant Job - Cluj-Napoca

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Technical Support Consultant Job
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Job Description

Who we are

Everything at BMW Tech
Works Romania begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative projects turns a team into a strong unit where every viewpoint is appreciated.

Whatever you aspire to, at BMW Tech
Works Romania we live and breathe software and we offer a wide variety of departments and fields where you can share your professional passion with us. By delivering software all the way from the idea to the final product, we lead BMW into the future of digitalization and mobility. And this also means:

We search for excellence

We get involved

We keep it simple

We share trust

Join BMW Tech
Works Romania on our journey of innovation and excellence as we redefine the future of motion, one product at a time. Our engineers are vital to the innovation and digitalization of BMW Group's driving machines, production, sales and banking processes, and you could be part of our evolving teams.

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Who we are

What awaits you

Technical support and maintenance activities for the applications that we are responsible for

Work with the PIC Processes of the customer (Incident, Problem, and Change Management)

Communicate and cooperate with the users and the customer

Participate in daily meetings with the team, weekly meetings with the customer

Perform problem analysis and documentation, root cause analysis, logs analysis

Solve the issues and tickets that arise in daily business

Find performance issues in time and solving the problems proactively

Communication with 1st level/3rd level and other support and development groups

What should you bring along

Bachelor's Degree in Computer Science, Information Technology, or a related field

Minimum 3-5 years of experience in the application management services field with Windows, Linux and Oracle SQL

Experience with AWS would be nice to have

ITIL Certification represents a plus

Experience in the automotive industry is nice to have

Excellent command of both spoken and written English, German would be nice to have

What do we offer?

Challenging projects with which we are shaping the mobility of tomorrow

Great team spirit within an international team

State-of-the-art global IT landscape and processes

100% implementation of the Agile Working Model methodology

Wide range of personal & professional development opportunities

High level of job security

Work-Life-Balance and flexible working hours

Attractive and
- related remuneration

Dynamic and
- motivating work environment

At BMW Tech
Works Romania, we view diversity and inclusion in all its forms as a cornerstone of our team's strength. Equal opportunities are a priority, and fair treatment of all applicants and employees is a fundamental principal of our corporate policy. Our recruitment decisions ensure a balanced and inclusive approach, valuing our people’s different personalities and skills, experience and viewpoints, regardless of sexual orientation, national origin or citizenship, gender identity, age, race, color, ethnicity, religion, or disability.

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What do we offer?

• Challenging projects with which we are shaping the mobility of tomorrow

• Great team spirit within an international team

• State-of-the-art global IT landscape and processes

• 100% implementation of the Agile Working Model methodology

• Wide range of personal & professional development opportunities

• High level of job security

• Work-Life-Balance and flexible working hours

• Attractive and
- related remuneration

• Dynamic and
- motivating work environment

Apply

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Detalii privind locul de muncă:

Firma:	NTT DATA
Localiția:	Cluj-Napoca Cluj-Napoca, Cluj County, Romania
Adăugat:	6. 11. 2024 Postul de muncă activ

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