Technical Support Engineer (L2) with Spanish
We are looking for a Technical Support Engineer (L2) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices.
Responsibilities:
- Managing complex cases escalated from the L1 team;
- Troubleshooting and documenting technical incidents following internal procedures;
- Providing feedback and support to the L1 team during peak periods;
- Participating in process improvement initiatives.
Requirements:
- Technical experience, preferably in electrical, electronic, or technical support fields;
- Excellent prioritization and
- solving skills; - Availability for flexible scheduling (including nights and weekends);
- Willingness to travel for 1 week to Germany for training (all costs covered by the company);
- Advanced English (C1) and Spanish (C1).
Benefits:
- Competitive salary based on experience;
- Hybrid working model (2 days in the office, 3 days from home);
- Ongoing training and development opportunities.
Apply now to join our team!
Email: andra. stian@randstad. ro
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