Tele-Sales Supervisor
We are currently looking for a Tele-Sales Supervisor to join our Sales Team based in Bucharest.
The Tele-Sales Supervisor will coordinate the Tele-Sales Team in Bucharest, provide complete and appropriate solutions for the team and for every customer in order to boost
- line revenue growth, customer acquisition levels and profitability over the phone. The role demands exceptional communication and negotiation skills. The ideal candidate is
- driven, offering exceptional customer experience and actively engaging customer prospects.
Your Key Responsibilities will be to:
- Create a result
- oriented culture by setting deadlines and specific targets for your team - Delegate and coordinate the telesales agents’
-
- day tasks - Conduct regular performance evaluations and report on metrics
- Identify training needs and provide ongoing coaching
- Build trust among team members resolving any issues or conflicts
- Present, promote and sell products (vehicles and Operational leasing services) by using solid arguments to existing and prospective customers over the phone
- Achieve agreed upon sales targets and outcomes within schedule
- Establish, develop and maintain positive business and customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Coordinate sales efforts with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Stay informed of best practices and promotional trends
Requirements
- Proven previous experience as a
- sales team leader - Highly motivated and
- driven with a proven track record in sales - Excellent knowledge of MS Office
- Familiarity with CRM practices
- Ability to build productive business professional relationships
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Relationship management skills and openness to feedback
Benefits
- Competitive compensation
- Daily exposure on
- notch technologies, practices and methodologies - Professional development plan & specialization in a
- demand market - Unlimited support to achieve your personal aspirations
- Values based, fun and
- paced environment
Fii primul, care se va înregistra la oferta de muncă respectivă!
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