Travel Agent - English Language (On-site)
Through our dedicated associates, Conduent delivers
- critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Would you like to use your English language skills to assist travelers in exploring the world?
Join our ︁︀︂︃︃︉︆︆︄team as a Travel Agent with proficiency in English!
- As part of our team, you will be the primary point of contact for various tasks, including:
- Engaging with clients through phone calls, emails, or chat services;
- Handling inquiries, reservations, changes to itineraries, and payments;
- Offering recommendations for appropriate destinations, travel dates, and costs based on clients' preferences;
- Working closely with the cruise line and be the main point of contact for clients, providing updates on travel arrangements and answering any questions or concerns;
- Using booking systems and software to secure holidays and manage clients travel plans;
- Keeping clients up to date with any changes regarding their travel arrangements and promptly address any concerns or issues that arise.
The key qualities we’re looking for:
- Excellent English language skills in both speaking and writing (B2 proficiency or higher);
- Communication and
- service skills; - Knowledge of Microsoft Office Applications;
- Prior work experience in customer service or a related field (recommended, but not mandatory);
- Team player with a collaborative mindset and the ability to work with others towards common goals;
- Creative problem solver with an
-
-
- box approach; - Attention to detail.
You will work with the Travel Agent team from our location in Iasi and you will benefit from a 6-week
- site training program which will help you develop the required skills and knowledge to successfully assist our clients.
What we offer:
- Attractive salary;
- Permanent contract;
- On-site work model;
- Full-time position with possible shifts, including evenings and weekends, depending on operational needs.
- Good opportunities to develop a professional career;
- Work in a dynamic international environment;
- Newly refurbished attractive
- plan office space in Palas, Iasi; - Access to comprehensive learning, training, and development via our extensive Global learning platform;
- Opportunity to apply for external professional training and courses that can be
- financed by Conduent; - Global Company, working in an international diverse and inclusive environment.
And our attractive extras for all our Associates:
- Private medical insurance coverage;
- Free access to the Bookster library;
- Card Partener Program;
- Meal tickets;
- Referral bonuses for new hires recommended by you.
Why
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