Trellix Email Threat Prevention Support Engineer - REMOTE - Bucharest

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Trellix Email Threat Prevention Support Engineer - REMOTE
Bucureşti
Bucharest, Bucharest, Romania

Trellix Email Threat Prevention Support Engineer - REMOTE/UK £40 - 42 per hour - US hours/6 hours overlap

As a Trellix Email Threat Prevention Support Engineer, you will be at the forefront of ensuring our customers receive exceptional technical support and assistance with our email security solutions. You will play a vital role in resolving technical issues, optimizing product performance, and delivering outstanding customer service. This position requires a deep understanding of email security technologies, strong troubleshooting skills, and a passion for helping customers succeed.

Key Responsibilities:

Email Security Implementation Architect and deploy Trellix Email Security solutions, including ETP configurations, policy creation and integration with
- prem CM and Splunk. Configure
- layered detection techniques, such as advanced URL defense, attachment detonation, and deferred phishing detection.

Threat Detection and Response Monitor inbound email traffic for any rejections, queuing. Investigate and respond to incidents related to false positives, quarantines, email delay and riskware blocks. Diagnose and troubleshoot technical issues related to email security incidents and product functionality.

Skills:

Strong
- solving abilities and attention to detail.

Excellent communication skills for collaborating with
- functional teams.

Knowledge of cloud architectures and
- premise NX/EX infrastructures.

In-depth knowledge of email protocols (SMTP, POP3, IMAP) and email security technologies.

Proficiency in configuring and managing ETP or
- prem EX policies.

Ability to work independently and collaborate effectively in a team environment.

Proficiency in IDS/IPS

Proficiency in Linux/Unix operating systems.

Hands-on experience with any Email Security and Network Security products.

Ability to adapt to evolving threat landscapes and implement effective security measures.

Hands-on experience with other Trellix products such as NX, FX, CM and MVX is a plus.

Detalii privind locul de muncă:

Firma:	Initialize IT
Localiția:	Bucureşti Bucharest, Bucharest, Romania
Adăugat:	15. 11. 2024 Postul de muncă activ

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