Workday Analyst Cluj-Napoca

Workday Analyst
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the
- changing landscape of the business environment.

Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.

Building
- term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.

Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.

In This Role, Your Responsibilities Will Be:

• Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
•  Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning.
• Collaborate with Tier 1 support, IT, HR COEs and other groups to escalate and resolve issues as needed.
• Conduct root cause analysis and implement solutions to prevent recurrence of issues.
• Assist in the configuration and maintenance of Workday modules to meet business requirements.
• Develop and deliver training materials and sessions for
  - users to improve their understanding and use of Workday.
• Participate in system upgrades, testing, and implementation of new features and functionalities.
• Maintain documentation of support activities, issue resolutions, and system configurations.
• Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.

For This Role You Will Need:

• Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
• Minimum of 2-3 years of experience in Workday functional support or a similar role.
• Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Talent and Learning.
• Excellent
  - solving and analytical skills.
• Good communication and interpersonal skills, with the ability to interact effectively with
  - users and technical teams.
• Ability to work independently and as part of a team in a global and extremely
  - paced environment.
• Experience with system configuration, testing, and implementation.

Preferred Qualifications That Set You Apart:

• Workday certification is a plus.
• Experience of working in a multinational environment.
• Other foreign languages are a strong plus.